Latest Information

Wayne Dalton Doors , all available for despatch on the next available wagon .

Henderson Doors- 99% of orders fulfilled within standard times .Due to demand all steel coloured doors are now a minimum 3 week delivery excluding White .

Garador - Deliveries back on track with no reports of delays , expect slightly longer delivery times on colours other than white . We now carry almost all sizes and styles of Garador doors instock for a faster delivery .

Side hinged range no reports of delays although most are made to order and you should expect 4 weeks from order to delivery .Special offer side hinged doors are stocked ready for distribution .

Cardale - no reported delays .

Hormann - No reported Delays, except coloured sectional doors now 4-5 weeks excluding white .

Wessex - No reported delays .

Premium roller doors all made to order 10-15 Working days .

Sectional doors - No reported delays .

Spares - all spares instock and ready for despatch .

Operators - All operators available for despatch .

Standard stock Garage doors all available for fast despatch .


Delivery price changes on some doors -

Due to high fuel costs some remote areas have had a small increase in delivery costs particularly on low cost doors most areas are kept the same cost .

If when you have purchased a door your card details are refused by the bank dont panic !!!

We are now using a more powerfull 3d security system that means your payment may be refused by the bank if you are making a larger than usual purchase or you do not use your card very often .

To guard against fraud we have updated our system to include more stringent checks and if your address does not match the address the card is registered to your purchase cannot be processed , you can have the delivery made to another address if required however some purchases may require extra security and we will contact you if this is the case .

Please see this as a positive measure as it stops us all becoming a victim of crime .

If this happens to you simply call your bank and confirm its you making the payment, then try again or call us and we will update the payment part for you .

We are introducing Verified by Visa and Securecode by Mastercard from this month , Dec 2009 this is extra security and helps us stop fraudulant use of cards .

To check on the progress of your delivery email despatch@thegaragedoorking.co.uk

We only deliver to area in white

Garage doors -These items will go on our own transport and can take between 10 and 28 days to arrive

We will not deliver a door without prior confirmation and we are sure someone will be at the address to accept delivery .We will call you at least 3-5 days in advance of the delivery taking place .

We only offer a driveway delivery service and we can not place doors in your garage or carry doors to any other location .

We offer a delivery service based on one driver and so some larger doors may require an able bodied person to assist in the unloading . If you are not willing to help the driver for any reason please advise us in advance and we can arrange for two men on the delivery , this will require an extra delivery premium of £75.00 per door .

You must have the means to move doors after they are unloaded .We take the health and safety of our employees very seriously and they will not do anything whatsoever that may lead to an injury to themselves or others .

All methods require a signature from the householder,the person accepting the delivery must be over the age of 18 and have the express permission to sign for the goods on behalf of the purchaser .

We normally complete all our deliveries in the morning and our drivers can arrive as early as 6.30am please be aware we may get you out of bed , we have had to take this action to ensure all our deliveries are completed on a very busy road network .

We are happy to discuss any special requests with you on our normal contact number or via the email system .

Please help us get your door to you in good time by being flexible with our transport department when we call to arrange delivery .

If you live in Cornwall your area is exempt from our estimate of 28 days for delivery . Please allow up to 16 weeks , operators and parts have the normal delivery schedule .

Our customer call centre is open during the times stated in the contact us page.

If you find an item that will not add to basket it may be the stock is low please call us to order manually .

We have recently moved premises and our previous telephone numbers have changed please call 0845 993 01444